Today I’ve been distracted by conversations with the youngest about uni open days, wondering if I can eek out another week or so of my fringe getting in my eyes before I have it cut and reminders about my eye test tomorrow morning which reminds me I have the dentist...
It's like a slow, steady exhale, the nervous system soothing after a few grounding breaths, a gentle sag and a soft fizz of energy, a breakthrough. Not a sag under the weight of all those as yet unwritten words. Words, writing, blank white pages can cause friction, a...
Ah, the tone of voice. That sleight of hand that conveys authenticity, honesty and builds relationships. But tone of voice is trixy. It’s elusive, intangible. Hard to pin down. Tricky to get right, yet it’s so darn obvious when it's missing or just plain wrong. I mean...
I’m here for all you empaths out there. The people who think (sometimes too much) and believe there’s a way of doing business that is centred, unashamedly on other people and building solid, long-lasting relationships. Being on social media for the community....
Fiddling around with my homepage copy as I do from time to time, I deleted the word ‘thoughtful’ and put it back in - several times over. Why the hesitation? Because I know I’m thoughtful and I do like to have both feet firmly on the ground. I’m no high octane,...
Somedays it’s a brief exchange. Other times a long overdue deep and meaningful triggered by a ‘how are you, I know things have been tough?’ Sometimes a more transactional, ‘How was your weekend’ as we swap books read, films or box sets watched, places visited. The...
Why are FAQs important? Thought for the day & it’s a practical one! Of all the items in your comms toolkit I think FAQs could the hardest working item and here are just a few reasons why. Have a read & let me know what you think ? I think FAQs instantly make...
'What do you write?' asked my then 11-year old as she watched me sat at my desk, pencil in hand, scribbling away. The quick answer was 'I write lots of stuff' but it's a good question so I thought I'd have a go at explaining what it is I actually do. Honestly, it took...
Is there a particular person whose face springs to mind when you sit down to write your blog, social media caption, or website (delete as applicable) or is it a blend of different people? A picture that you’ve built up over time. A picture that was once sharp and in...
Stories play a huge part in our lives. From the stories we’re told as young children, to the tall tales that form family folklore and shared experiences that bind friendships. But what about business? What role does storytelling play in business when the word...
Flattery will get you everywhere isn't a phrase you associate with a train journey, but bear with me. It came to me as I sat on the 10.15am from Leeds to Kings Cross the other Monday morning. I was listening to the train manager read her script over and over again as...
I am a fully paid up member of the Squiggly Career club. I hadn’t realised that until I watched a webinar this morning with Helen Tupper of The Squiggly Career & Amazing If fame (www.amazingif.com). In just one-hour, she made sense of a work / life situation I...
